The Use of Social Media During the Coronavirus Madness

Every time I open a social media app, there is updated news related to the coronavirus. Now, I’m not going to write about how the coronavirus is affecting our world, but how companies are responding through social media.

There are more restrictions and laws coming out every hour to regulate the spread of this dangerous virus. What has me intrigued about the situation, is how brick and mortar stores are adapting to fulfill the needs of their customers. As we all know, the common household essentials are flying off the shelves at every grocery store. The aisles of rice, pasta, meat, potatoes and other shelf stable or freezable items are becoming bare. Walmart, Publix, Kroger and other grocery stores have changed their store hours to allow more time for their employees to stock shelves and sanitize.

Due to the changes happening, these stores have utilized social media as a way to communicate with customers. With the recent restaurant and bar closure in Ohio, I have seen many posts on Facebook about how serving customers will change. I braved the crowds and went to Walmart today in Lima. I checked Facebook to see what others had to say about the store. I am glad social media is readily available (and won’t close) during this difficult time. Social media is a place to reach a large audience while keeping a socially acceptable distance! For my tip of the day, check the store’s social media to see if they are open and operating. If you live in Ohio, follow Governor Mike DeWine on Twitter for quick updates and President Trump has been posting on behalf of how our nation will move forward. Stay healthy and positive during this crazy time.